Privacy Policy
Last updated: April 2026 · Prosper Health & Aesthetics · 5402 Morningside Ave, Sioux City, IA 51106
1. Who We Are
Prosper Health & Aesthetics (“Prosper,” “we,” “us,” or “our”) is a direct-pay health and aesthetics clinic located at 5402 Morningside Ave, Sioux City, IA 51106. We provide medical weight loss, hormone optimization, aesthetic treatments, and wellness services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at https://prosperdirecthealth.com or interact with our practice.
2. Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, phone number, and mailing address provided when you contact us, book an appointment, or submit a form on our website.
- Health information: health history, treatment goals, and clinical information provided as part of consultations and care. This information is protected under applicable state and federal health privacy laws.
- Website usage data: IP address, browser type, pages visited, and time spent on pages, collected automatically through cookies and analytics tools.
- Communications: records of your communications with us via phone, email, text message, or website contact forms.
3. How We Use Your Information
We use the information we collect to:
- Provide, personalize, and improve the clinical services we offer to patients in Sioux City and the surrounding area.
- Communicate with you about appointments, treatment updates, and care follow-ups.
- Respond to inquiries submitted through our website or by phone.
- Send informational communications about services, promotions, and wellness content — you may opt out at any time.
- Comply with legal obligations and applicable healthcare regulations.
- Improve the functionality and content of our website.
4. HIPAA Notice
Protected Health Information (PHI) collected in the context of your clinical care at Prosper Health & Aesthetics is governed by our Notice of Privacy Practices, which is provided separately and is consistent with the Health Insurance Portability and Accountability Act (HIPAA). We do not sell, rent, or trade your PHI. PHI is shared only with healthcare providers involved in your treatment, with your explicit consent, or as required by law.
5. Cookies and Analytics
Our website uses cookies and similar tracking technologies to analyze website traffic and improve the user experience. We may use third-party analytics services (such as Google Analytics) that collect aggregated, anonymized data about website usage. You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
6. Third-Party Sharing
We do not sell your personal information. We may share non-health information with trusted third-party service providers (such as our booking platform, email service provider, and website hosting provider) who process it only on our behalf and under confidentiality obligations. We do not share personal information with third parties for their independent marketing purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to our legal obligations to retain certain records.
- Opt out of marketing communications at any time by replying STOP to text messages, clicking unsubscribe in emails, or contacting us directly.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information promptly.
10. HIPAA Notice of Privacy Practices
As a healthcare provider, Prosper Health & Aesthetics complies with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations regarding Protected Health Information (PHI). PHI includes any health information that identifies you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.
How We Use Your PHI
We use your PHI to provide treatment, coordinate care with other providers you authorize, manage billing and operations, and as otherwise permitted or required by law. We do not sell your PHI, and we do not use it for marketing without your written authorization.
Your Rights Under HIPAA
You have the right to:
- Access and obtain a copy of your medical records
- Request corrections to your PHI
- Request restrictions on how your PHI is used or disclosed
- Request confidential communication (e.g., contact at a specific phone number)
- Request an accounting of disclosures we’ve made outside of treatment, payment, or operations
- File a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated
Website vs. Clinical Records
Information collected through this website (such as names or emails submitted via contact forms, newsletter signups, or the online shop) is distinct from the PHI that enters your medical record at the clinic. Clinical records are stored in our HIPAA-compliant Electronic Health Record system, not on this website. Online shop orders are governed by the commerce sections of this policy and our Terms of Service.
Exercising Your Rights
To exercise any of the rights described above, contact our Privacy Officer at info@prosperdirecthealth.com or call 712-639-6304. You can also request a paper copy of our full HIPAA Notice of Privacy Practices at the front desk during your next visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Prosper Health & Aesthetics
5402 Morningside Ave, Sioux City, IA 51106
Phone: 712-639-6304
Email: info@prosperdirecthealth.com