Privacy Policy
Last updated: October 6, 2026 · Prosper Health & Aesthetics · 5402 Morningside Ave, Sioux City, IA 51106
1. Who We Are
Prosper Health & Aesthetics (“Prosper,” “we,” “us,” or “our”) is a direct-pay health and aesthetics clinic located at 5402 Morningside Ave, Sioux City, IA 51106. We provide medical weight loss, hormone optimization, aesthetic treatments, and wellness services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at https://www.prosperdirecthealth.com or interact with our practice.
2. Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, phone number, and mailing address provided when you contact us, book an appointment, or submit a form on our website.
- Health information: health history, treatment goals, and clinical information provided as part of consultations and care. This information is protected under applicable state and federal health privacy laws.
- Website usage and attribution data: IP address, browser type, pages visited, time spent on pages, referral source, advertising click identifiers, and campaign parameters collected through first-party storage and analytics tools.
- Communications: records of your communications with us via phone, email, text message, or website contact forms.
3. How We Use Your Information
We use the information we collect to:
- Provide, personalize, and improve the clinical services we offer to patients in Sioux City and the surrounding area.
- Communicate with you about appointments, treatment updates, and care follow-ups.
- Respond to inquiries submitted through our website or by phone.
- Send informational communications about services, promotions, and wellness content — you may opt out at any time.
- Comply with legal obligations and applicable healthcare regulations.
- Improve the functionality and content of our website.
4. HIPAA Notice
Protected Health Information (PHI) collected in the context of your clinical care at Prosper Health & Aesthetics is governed by our Notice of Privacy Practices, which is provided separately and is consistent with the Health Insurance Portability and Accountability Act (HIPAA). We do not sell, rent, or trade your PHI. PHI is shared only with healthcare providers involved in your treatment, with your explicit consent, or as required by law.
5. Cookies and Analytics
Our website uses first-party browser storage and analytics to understand website usage, remember campaign attribution, and improve the user experience. We have disabled the website's Google advertising and analytics tags, Meta Pixel and Conversions API forwarding, and third-party session replay. Medical inquiry, chat, and booking features appear across our public website, so this policy applies sitewide. We continue to record first-party website events and campaign information for operating our website and reviewing inquiry delivery. You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
6. Third-Party Sharing
We do not sell your personal information. Our booking, payment, hosting, and communication providers may receive information needed to operate their services, respond to inquiries, and provide care. The website's advertising-measurement integrations do not forward website leads, appointments, purchases, or medical-page visits to advertising platforms under the current sitewide policy. This does not mean that all third-party provider activity or cookies are absent: booking, checkout, financing, and communication services have their own data practices. Clinical information is handled under the applicable privacy requirements and our Notice of Privacy Practices.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to our legal obligations to retain certain records.
- Opt out of marketing communications at any time by replying STOP to text messages, clicking unsubscribe in emails, or contacting us directly.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information promptly.
10. HIPAA Notice of Privacy Practices
As a healthcare provider, Prosper Health & Aesthetics complies with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations regarding Protected Health Information (PHI). PHI includes any health information that identifies you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.
How We Use Your PHI
We use your PHI to provide treatment, coordinate care with other providers you authorize, manage billing and operations, and as otherwise permitted or required by law. We do not sell your PHI, and we do not use it for marketing without your written authorization.
Your Rights Under HIPAA
You have the right to:
- Access and obtain a copy of your medical records
- Request corrections to your PHI
- Request restrictions on how your PHI is used or disclosed
- Request confidential communication (e.g., contact at a specific phone number)
- Request an accounting of disclosures we’ve made outside of treatment, payment, or operations
- File a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated
Website vs. Clinical Records
Medical inquiries, booking details, chat messages, and form submissions may contain health information even before they become part of a formal clinical record. We handle that information according to applicable privacy requirements; it is not automatically non-sensitive because it was submitted through a website. Please avoid including unnecessary medical details in general inquiry forms. Online shop orders are also described in the commerce sections of this policy and our Terms of Service.
Exercising Your Rights
To exercise any of the rights described above, contact our Privacy Officer at info@prosperdirecthealth.com or call 712-639-6304. You can also request a paper copy of our full HIPAA Notice of Privacy Practices at the front desk during your next visit.
11. SMS / Mobile Information
When you opt in to our SMS appointment reminder program — for example by checking the SMS consent box on our contact form or by enrolling at the clinic — we collect your mobile phone number and a record of your opt-in (the date, source, and disclosure language shown to you at the time of consent).
We use this information solely to send you SMS messages about your appointments (booking confirmations, reminders, arrival instructions, reschedule/cancel notices, and follow-ups), and to maintain compliance records as required by federal telecommunications regulations.
Mobile information (phone numbers and SMS opt-in data) collected by Prosper Health & Aesthetics will not be sold, rented, shared, or otherwise disclosed to third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and the phone numbers used for SMS are excluded from any information sharing described elsewhere in this Privacy Policy.
We may share your mobile number only with the service providers we use to deliver these messages (for example, our SMS messaging provider and our booking/practice-management platform), and only to the extent necessary to send the messages you have requested. These providers are contractually obligated to use your information only on our behalf.
You can opt out of SMS at any time by replying STOP to any message you receive from us, or by asking front-desk staff to remove SMS consent from your profile. Reply HELP for assistance. See our SMS Terms for full program details.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Prosper Health & Aesthetics
5402 Morningside Ave, Sioux City, IA 51106
Phone: 712-639-6304
Email: info@prosperdirecthealth.com